When you’ve got questions, we’ve got answers.
The GCP services team provides support 24 hours a day, 7 days a week for critical issues.
Standard Support includes:
- Access to the Helpdesk via e-mail, tracker or phone, on your weekdays and business hours
- Assistance with product issues, questions, feature requests and how-to’s
- Access to our experts
Extended Support on request.
- 24 x 7 support
- Standby support
Working together on the future of our products.
Markets are dynamic and require constant extensions of our software. Today, we work closely with our customers to extend products with the enhancements they require combined with the enhancements we believe are necessary. All relevant functionality developed is made available for all users of the product in frequent new versions.
In the near future we will create a user group who will have a mandate to assign part of the maintenance paid to developments preferred by the user group.